{"id":177,"date":"2024-09-02T23:26:58","date_gmt":"2024-09-02T15:26:58","guid":{"rendered":"https:\/\/gowisegroup.com.my\/staging\/2847\/?page_id=177"},"modified":"2024-09-05T23:50:19","modified_gmt":"2024-09-05T15:50:19","slug":"faqs","status":"publish","type":"page","link":"https:\/\/gowisegroup.com.my\/staging\/2847\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n

Frequently Asked Questions<\/h2>\n\n\n\n
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Find answers to common questions about our services, products, and processes.
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What are your operating hours?<\/summary>\n

We are open from 9 AM to 6 PM, Monday to Friday. We’re closed on Saturday, Sunday and Public Holidays.<\/p>\n<\/details>\n\n\n\n

Is your MOQ negotiable for start up businesses?<\/summary>\n

We understand that minimum order quantities can be a concern for startup businesses, and we are open to discussing and negotiating our MOQ to better suit your needs. We are committed to supporting new ventures and are willing to explore flexible solutions to help you get started.<\/p>\n\n\n\n


You may contact us to discuss on your specific requirements or any concerns you have, and we can work together to find a suitable arrangement.<\/p>\n<\/details>\n\n\n\n

Do you provide consultation and guidance on product development?<\/summary>\n

Yes, we do provide consultation and guidance on product development. Our team is dedicated to supporting you throughout the development process, from initial concept to final product.
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We offer expertise in various areas, including design, material selection, and production processes, to help ensure your product meets your vision and market needs. If you have specific requirements or would like to discuss your project in detail, please let us know. We\u2019re here to assist you every step of the way.<\/p>\n<\/details>\n\n\n\n

What certifications do you own?<\/summary>\n

We are committed to maintaining high industry standards and holds several key certifications including MeSTI, GMP, HACCP, ISO22000:2018, ISO9001:2015, HALAL.<\/p>\n<\/details>\n\n\n\n

Can I apply my product for JAKIM Halal Malaysia?<\/summary>\n

Yes, we can help you through for JAKIM Halal certification for your product. Our team is knowledgeable about the requirements and process for obtaining JAKIM Halal certification. We can assist you with the necessary documentation and ensure that your product meets the standards required for certification.

Please contact us for more details on how we can support you through this process.<\/p>\n<\/details>\n\n\n\n

How do you ensure the effectiveness of the products?<\/summary>\n

We ensure product effectiveness through rigorous testing, strict quality control, and continuous improvement. Our thorough design, testing procedures, and quality assurance processes help us deliver reliable and high-performing products.<\/p>\n<\/details>\n<\/div>\n\n\n\n

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What are your product ranges?<\/summary>\n

We offer a broad range of health-focused products including weight management, beauty and anti-aging, detox and cleansing, digestive health, and more. You may refer to “Product Categories” for more information.

If your needs fall outside these categories, please contact us to discuss how we can assist you further.<\/p>\n<\/details>\n\n\n\n

How long is the production lead time?<\/summary>\n

For new products, the standard lead time is approximately 2 months. Repeat orders typically have a lead time of about 1 month. Please note that lead times may vary depending on peak seasons, raw material availability, and packaging requirements.<\/p>\n<\/details>\n\n\n\n

Can I export my product to oversea countries?<\/summary>\n

Yes, you can export your product internationally and worldwide. We offer shipping by sea, air, and land. Please note that exports are subject to the regulations of the destination country, and some may require compliance with specific regulations.<\/p>\n<\/details>\n\n\n\n

Can I purchase ingredients and food powders from you?<\/summary>\n

Yes, we are also an ingredient supplier and can provide a range of ingredients and food powders. We can help source specific ingredients based on your needs, subject to minimum order quantities (MOQ).<\/p>\n<\/details>\n\n\n\n

I am interested to be your collaborator, what should I do? <\/summary>\n

Yes, we welcome collaboration opportunities. To get started, please reach out to us with details about your proposed collaboration. You can provide information about your business, objectives, and how you envision working together. Our team will review your proposal and discuss potential opportunities to align our goals and resources.<\/p>\n<\/details>\n\n\n\n

I am ready to start but I am not sure how, what can I do?<\/summary>\n

We\u2019re here to help you get started! Please contact us with your specific needs and goals. Our team will guide you through the process, from initial planning to execution, and provide support at each step to ensure a smooth and successful start.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Find answers to common questions about our services, products, and processes.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"featured_image_src":null,"yoast_head":"\nFAQs - GOWISE GROUP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gowisegroup.com.my\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - GOWISE GROUP\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Find answers to common questions about our services, products, and processes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gowisegroup.com.my\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"GOWISE GROUP\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-05T15:50:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/gowisegroup.com.my\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/gowisegroup.com.my\\\/faqs\\\/\",\"name\":\"FAQs - 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